From Monday 9 November 2020, we’re contacting all companies currently receiving paper reminders. The letter explains that we’ve stopped the paper service and shares our plans on how we’ll reinvest the cost saving.
The service is free, and you can:
choose up to 4 people to receive a reminder (including an agent)
file your document immediately from a link within the email
Stopping the paper reminder letters will save us around £1.2 million each year. We can now reinvest this saving into our products and services, to make us more efficient and improve our customer experience.